warranty and care information

WARRANTY INFORMATION

At Scallywag Fabrication, we stand behind the quality of our products. Our aluminium trays and canopies are built to last, and we are proud to offer a Lifetime Guarantee on workmanship and a 3-year warranty on hardware.

This Warranty applies to the hardware purchased from Scallywag Fabrication (the “Hardware”) & welds on our physical goods (the “Workmanship”).

Hardware includes all equipment attached to the tray and/or canopy and supplied by Scallywag Fabrication upon purchase.

What does this warranty cover?

This warranty covers any defects in the hardware or workmanship under normal use during the Warranty Period.

During the Warranty Period, Scallywag Fabrication will repair or replace, at no charge, hardware that proves defective because of improper hardware or workmanship, under normal use and maintenance.

What will we do to correct the problem?

Scallywag Fabrication will repair the hardware or workmanship at no charge, using new or replacement parts.

How long does the coverage last?

The Warranty Period for the hardware purchased from Scallywag Fabrication is 3 Years from date of purchase and a lifetime guarantee of workmanship.

What does this warranty not cover?

This warranty does not cover any problem that is caused by:

  • Conditions, malfunctions, or damage not resulting from defects in hardware or workmanship.

What do you have to do?

To obtain a warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

LOOKING AFTER YOUR TRAY & CANOPY

Proper maintenance and care will help extend the life of your Scallywag Fabrication tray and canopy and keep it looking its best.

Cleaning & General Maintenance

  • Wash your tray and canopy regularly using a mild car wash soap, water, and a soft cloth or sponge.

  • Avoid using acidic or alkaline cleaning products, which may damage the aluminium.

  • Dry thoroughly with a chamois to prevent water spots and oxidation.

  • If light scratches appear, use a light Scotch-Brite pad and rub gently along the grain of the aluminium.

Tray & Canopy Maintenance

  • Tray Mount & Chassis Bolts: Check bolts after 1,000–2,000 km and then at regular service intervals. Tighten as needed.

  • Sideboard Catches & Hinges: If any rattles develop, tighten bolts using a 10mm spanner. Avoid overtightening.

  • Mudguards & Toolboxes: Ensure mounting bolts remain tight. Use a 17mm spanner for adjustments.

  • Undertray Drawer: Keep slides clean and lubricate with silicone spray if resistance develops.

Canopy Maintenance

  • Locks & Latches: Spray white lithium grease or WD-40 into locks every 3 months to keep them functioning smoothly.

  • Rubber Seals: Wipe seals clean after every wash to remove dust and debris, ensuring a proper seal.

Water Tank Care

  • Flush the under-tray water tank with clean water regularly.

  • If not in use for extended periods, drain completely to prevent contamination.

  • Avoid filling with anything other than clean drinking water.

Preventing Damage

  • Avoid overloading drawers, toolboxes, or canopy shelves beyond recommended weight limits.

  • Store heavy items low to maintain stability and prevent stress on mount points.

  • Keep bird droppings, mud, and tree sap off the aluminium—clean promptly to prevent stains.

Avoid Car Washes

To maintain the appearance and longevity of your Scallywag Fabrication tray and/or canopy, we strongly recommend avoiding car washes. The harsh chemicals and cleaning agents used in these washes can react with aluminium, potentially causing staining or discolouration.

Vehicle Sensor Relocation & Calibration

If your ute is equipped with factory-installed sensors, Scallywag Fabrication will relocate them in accordance with the body builder’s specifications when fitting your new tray and/or canopy.

In some cases, after relocation, you may notice a warning light on your dashboard. This typically indicates that the sensors require recalibration. To resolve this, you will need to take your vehicle to a dealership or authorised service centre to have the sensors reprogrammed.

Please note that these sensors are existing components of your vehicle, and as such, any warranty claims related to sensor functionality must be handled through your vehicle’s dealership.

Scallywag Fabrication does not provide warranty coverage for factory-fitted sensors or electronic components.